|Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
|Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
|Service was good with good feed back about progress of order. Delivered as required.
...Alan T Begley
|Prompt and efficient service. Goods exactly as described.
|Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum
...Peter D Allum
|The order was delivered in time and in good condition.
|Thank you for your excellent service - I will definitely use you again and recommend you to family & friends !
|very good service collected items next day from local plumbase cannot fault overall service