While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service. ...Catherine Clark
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Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait. ...Paul Wiggins
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
...Mr M D Rawle
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB ...David Buxton
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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