|Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future.
|Emailed to confirm delivery and came on time - great.
|Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
|Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.
|Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|Excellent service.delivery arrived on the day it was supposed to.
|everything fine, slight delay but kept informed at all stages.
|Could not fault anything. Great product and delivery was the best ever.
...Phil Lawson - Lawson.Phil
|A company that looks after its customers and does everything possible to complete their order . First Class