|I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
|good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
...HOAREAU Jean Pierre
|Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
|collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|good friendly service
|I received the item rather late, but it arrived in good condition intact.