Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Thoroughly satisfied with your service, you kept e informed of the progress in sourcing the now discontinued taps, which were delivered within 24 hours of you letting me know you had dispatched them.
...Mr Jonathan Morris
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
...Alpin MacGregor
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Great service from you, so thank you
...James Robinson - Lee Robinson Associates Ltd
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Easy to use website, good prices, swift delivery. Would happily use again.
...Paul Day
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.
...David I Hutchison
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.
...Malcolm Hearn
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My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
...Anthony Morgans
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£
£211.42 
