Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent! ...BDP
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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goods arrived on time. Good service ...Suzanne Brayley
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase. ...MARK ROBSON
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Easy ordering system and speedy delivery
Thank you ...Tracy Boulton
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks. ...Wendy Fagan
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Excellent service - thanks. ...Richard McBrien
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...Matt Carey
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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