Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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Excellent service - staff always helpful and product delivered on time - would definitely recommend.
...Kenneth Shewan
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery".
...Peter Sivyer
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Excellent service from ordering to delivery
...Alwyn Keith Good
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Item arrived quickly and was as described. Good service.
...Kirk Dranfield
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.
...Andrew Georgiou
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks
...Roger Beeken
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Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better
...Nigel Thompson
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Good price c.f. competitors, and very prompt next day delivery
...Nicholas James Marston
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£
£51.85 
