Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Fantastic price great service and product great 1st class service all round will be using again
...Steven saxon
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Excellent service in every respect. would buy from you again.
...Howard Briggs
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers
...Howard Williams
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Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was
...BRETT SEXTON
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!
...Hitachi Automotive Systems Ltd
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.
...JC Williams
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19
...Nucleus
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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Excellent service throughout. Will definitely use again.
...Alan Carrington
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£
£17.67 
