|Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help.
|Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
|I am delighted with the products purchased and the very excellent service received from you.
|I item was competitively priced & arrived when expected. - perfect. ...
|the two thermocouples arrived quickly and safely
|The part arrived promptly and was a good price.
...Nigel Daish - SE
|Excellent service - thanks.
|Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
|Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.