|Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.
...Mr Peter Lund
|Unbeatable service A
|Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved
|Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation.
|great customer service and communication. Competitive prices too.
|Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
|no problems at all, excellent communication will gladly use your company again.
|Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
|Excellent customer care and service from your front office staff.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.