|Very helpful customer service when I messed up on the transaction.
|Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
|Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
|Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
|Delivered on time, good value, I recommend Mytub Ltd
|corrrect part arrived on time, thx
...H W Gravell
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.
...Vivek Joshi - Suprimo Products
|no problems at all, excellent communication will gladly use your company again.
|Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks