On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
...John Graham
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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Good price fair delivery time
...Mark
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy
...Richard Bond
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Excellent service, very helpful customer service. Thank you
...c sen
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Excellent Service Many Thanks Paul
...Paul Wakefield
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou
...Colin Sidaway
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very fast delivery and as described, would buy from then again
...Edwin Hopwood
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First class service and price.Would order again.
...ALAN A V PAGE
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£
£17.67 
