Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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Great service. Arrived on time. No hussle. ...Basel Abbas
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...ALLAN BRISTOW
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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sent photographs of parts required to support today hope they recieved them awaiting your response ...rosita scales
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered. ...Ms S E Ellis
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