Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again.
...m dowling
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.
...David Stobbs
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Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou
...Paul Sercombe
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
...Danny Papandreou
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Great price and communication throughout was first class, as was the delivery -many thanks :-
...Paul Spiers
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Excellent service. Prompt delivery. Good vlue.
...B J Swindells
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again.
...Westco Partnership Ltd
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£
£17.67 
