While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
...Carianne Purcell-Jackson
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Excellent service, arrived as advised.
...Andy Muckle
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Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
Thank You
...LESLEY HAMER
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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good service kept well informed thanks will use again
...Mark Gough
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Brilliant service, great communication. Would recommend to anyone.
...Andrew Western
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly
...MR P KELLY
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure.
...Colin Hoggett
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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£
£17.67 
