great service will use again
...roy lingard - R.N.Lingard elect ltd
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Brilliant website. Wish they were all like this
...James Thorogood
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
...Craig Myers
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Very pleased once again with your service. My order arrived as advised.Many thanks.
...Mrs B.Wootton
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Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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A good experience thanks, a speedy delivery at a good price. I was suprised that the item was delivered by Plumb Centre, but if that is the way your network works, then thats fine.
...Michael Ford
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.
...Peter Mounty
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£
£17.67 
