I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
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thank you
you found it when others could not find last in country
made job better ...steven john lawrence - Steven lawrence plumbing services L
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Hi
Impressed by price and speed of processing order.
An image would have been useful as even though I got the product no from another web site with image am not 100% certain that this is the correct item due to the difference in prices.
Fingers crossed & thanks.
Julie
...julie wood
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy! ...Paul Samuel
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...vanessa bowman
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