Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason.
...Carina Campbell
|
Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
|
Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
|
A speedy delivery and very good service. MyTub kept me updated at all times.
...Sandra Beaumont
|
Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
...ROBERT MURZINSKI
|
My order was delivered promptly and correctly. I am delighted with the service!
...Jenny
|
Fast and prompt service.....many thnks
...Yaaseen Tinkouree
|
My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again
...Simon Shields
|
Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !
...ALAN LERRY
|
Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it.
...Iain ONeill
|
£
£17.67 
