Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company ...Terry Eagleton
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again! ...S Grimsley
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
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Order arived a day earlier than promissed. Many thanks. ...Moors Electrical
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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The order came in sooner than promised so we were pleased with the service ...Oxford Instruments Plasma Technology
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