Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.
...Richard Potts
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
...Vijay Modha
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
...AlixPartners Ltd
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Thank you superb prompt and attentive service, will definitely shop with you again.
...Mrs Pam Croft
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great service . got my order easily
...george mclafferty
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith
...Keith Sutherland
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Fantastic service! great value. Many thanks.
...Theresa Stephenson
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£
£17.67 
