I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods. ...Jo Ash
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Quality courteous service and efficient delivery. ...Clifford Slocombe
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. ...Kenneth Appleby
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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Thanx for your help, good price, got what I asked for and accurate delivery date. ...Gloucestershire CCC
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