Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
...SUSAN HOWARD
|
completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you
...Celia Handel
|
I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|
I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.
...g hawes
|
I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation.
...Mr John Lacy
|
A Fast Delivery
...Reece Bevan - Plumb Factory
|
hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day
...vanderheyde pierre
|
Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
|
A good experience thanks, a speedy delivery at a good price. I was suprised that the item was delivered by Plumb Centre, but if that is the way your network works, then thats fine.
...Michael Ford
|
£
£17.67 
