I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Good price, good service - delivery on time and good communication.
...Pauleen Blampied
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.
...AdamsGale
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.
...JEREMY EDDY
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Great service will use again
...Trevor Thompson
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Good communication and very quick delivery. Will definitely order again.
...Chris Shepherd
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Excellent service, The Item was delivered as promised, will certainly use you again if needed.
Private customer.
...Robin Taylor
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
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£
£17.67 
