|Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
|Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.
|Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
| Good quick service, nicely packed and very good communication.
Many thanks, derek
|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|Excellent service and communications. Provided Peglars items which most other merchants do not stock.
|Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.
Order arrived promptly and is an exact match for replacement valves within our childrens nurseries, there are over 150 of these valves and the children keep on breaking them..... Did try to purchase these at plumbase and plumbcentre but they could not help me! Ill be using you from now on even though these were dispatched from Burton uponTrent......
Thank you for your help, its nice to know that there is a company out there that cares.
|A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You.