|After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo
Good communication from the sales team.
|Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|Thank you received my order, item has been fitted, great service
|You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
|Good quick and reliable
...Mrs Debbie Colley
|Customer service WAY beyond what anyone could expect. Many thanks.
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower