I am extremely statisfied with my purchase of matki shower cubicle , it was easy to seach for and order the the item required on the website, customer service was excellent, no problem in contacting,sending receving any meesage. I was kept informed of the delivery which arrived as stated. I will recommend My Tub to my friends and will make purchase from My Tub again. 28.06.2014 - M. Siddique - Manchester ...MUHAMMAD SIDDIQUE
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Received with thanks ...Michael Burwin
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Hi I G Fatih got my order well received thanks in advance for cooperation ...G Fatih
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ...Mike Willcocks
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work! ...Colin Holmes
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron ...Mr David I Barron
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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