Excellent prompt service & delivery of my shower rail kit ...Inhabit Property limited
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent Service. Goods delivered on Time and was updated continuously. ...Geoffrey B Houghton
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Great service - right product turned up when promised despite the snowy conditions. Thank you. ...Jenny Beard
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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Thank you we received our order, with good customer service.
Thank you ...karen hounsell - kennet court
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Excellent service and good communication. Product available same day and very competitive. ...Richard Yates
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...John Trafford-Owen
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Excellent prompt service, thanks ...Vincent Elliott
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Best price on internet and great communication throughout.
Highly recommended. ...Simon Warner
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