|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho
|Excellent service - as always. A pleasure to pat you on the back!
|Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|So far excellent - going to collect coals from Plumbs just hoping can find the place!
...Mrs A Cam
|Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay
|Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
|Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
|Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again