My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.
...Alan Nicholson
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard
...Mary Pollard
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Brilliant
...Peter Woods London Limited
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Package arrived in good time - thanks
...Gordon Parkin
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company.
...SHADAB ASLAM - LBV LTD
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with
...Denis McLaughlan
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service
...Barry Jury
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products.
...Morgan Barker Plumbing
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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£
£53.31 
