the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Great service, thanks
...paul humphreys
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Excellent price and quicker than expected service with very good communication. Thank you
...Mark Baker
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Good service in ordering and delivery
Thanks
...A Canning - ADC Joinery Dungiven
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul
...Paul larmour - Paul Larmour
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.
...Paul Callow
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very good service!
...stephen rothwell
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Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks.
...Stephen West
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£
£53.31 
