Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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Great Service. Particularly liked being kept in touch regarding delivery date ...Paul Hicking
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Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service. ...Keith Wright
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Ordered on Monday - delivered on Wednesday - brilliant service, especially at this time of year. We are very pleased with the toilet seat - many thanks. ...Mrs P Strange
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks! ...Leandi Roelofse
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JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards ...BARRY LONG
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Excellent service, very prompt delivery. ...David Groucott
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Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi. ...fabrizio chillocci
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Excellent service! Thanks parts arrived and were collected OK ...Robert
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