all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
|
Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
|
Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
|
Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
|
A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks. ...Devbai Ruda - Eurocontractor Ltd
|
Parts arrived in good order ...Stephen bollani
|
Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
|
you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
|
Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
|
Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
|