|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
|Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
|Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
|Great service. Looked every where for the produce without sucess. My Tub found it and dispatched and arrived within days. I would definatley use your service again. WELL DONE.
|Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
|No complaints very good efficient service.
|It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
------------- ------------------------- -------------
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
|Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!