Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
...Paul Humphries
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet. ...Mr M J Doodson
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ...Keith Nolloth - Keith Nolloth Garden
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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