|great service and delivered on time, thanks
|excellent delivery time, very well packed and great communication, thankyou.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Good prompt service.
...Simon Caulfield - LC Signs
|ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average Â£14 cheaper. 5 star service highly recommended
...stephen richard draycott
|I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies.
|sent photographs of parts required to support today hope they recieved them awaiting your response
|Thank you MY TUB! You are really doing a great job. It took a couple of minute to solve my problem.
I am waiting for the parts.
One more big thank you! Best regards,
...DAN IOAN NEGRU
|Tanks for your help. I have been trying to track down the correct part for some time.
|Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!