|my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!
...Ibis Shepherds Bush
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|This Company run a brilliant service and offer goods at a very competitive price. They keep you updated at all times with regards to your delivery which comes on time as promised.
Cannot fault them and will continue to use their services in the future.
...Andy Yates Fitting Services
|Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub.
|Excellent service, helpful with good communication.
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
|Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems
...Kenneth Manners - None
|quick delivery and very good price in comparison to other websites. Will definately use again.