This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!
...Derek Davies
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thank you
you found it when others could not find last in country
made job better
...steven john lawrence - Steven lawrence plumbing services L
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
...Brian Radbone
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back.
...Mrs Lorraine Lovell
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink.
...Steven Broad
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott
...elliott electrical services
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£
£856.31 
