|Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
|The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
|had to wait a while for my order
|A really efficient service, supplying our needs very promptly and at an ecellent price.
|Excellent prompt service, thanks
|Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.
|My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
...Mrs Brenda Hurran
|only place i could get the part from, fair price and fast delivery
...uph heating services
|Thanks, nice quick and easy service. Great communication about every part of the order.
|order recieved very pleased
...mr j a j mann