|Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
|Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
|The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
|Good communications during order process goods arrived at stated time overall good service.
|The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.
|Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.
|Order arived a day earlier than promissed. Many thanks.
|I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.