Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
|
Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.
...Lawrence
|
knowledgable and helpfull staff and delivered as per instruction v.good!
...kevin moody
radwaygrange.com
|
Very quick delivery product as described
...Joanne Barak
|
Fast delivery and excellent communication . Thank you
...nick plenty
|
Excellent service, arrived as advised.
...Andy Muckle
|
Good service good price and good timely delivery
...Jonathan Finnerty - Green Unit Limited
|
Item arrived on time and in exoected condition
will use you again
thanks
...david chesworth
|
excellent service and good price
...brian wakefield
|
£
£856.31 
