Delighted with the service received. The product was well priced and exactly as described. Delivery was prompt and the goods received on the promised date.
I will have no hesitation in using the company again and recommending it to others.
Thank.
Roger Smallshaw ...roger smallshaw
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
...Margaret Milner
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
...Patricia Drake
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified. ...Andrew Heyes
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you. ...Denise Hammond
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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