I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Very efficient service ...Barry Hills
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks. ...Hugh Marley
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike. ...Michael Reavy
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Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
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