While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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The service and communication was excellent and your web site was easy to use. Many thanks.
...Nick Gibson
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good service, would use again
...SHEFFIELD PARK ACADEMY
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green
...Mr Brian Green
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.
...Piers Goodman
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.
...Mr S Grant
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service
...Barry Jury
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£
£856.31 
