Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Good price and delivered as promised Thank You ...Tony Lloyd
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance ...Nigel J Masters
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Excellent service. Very happy
Recommended. ...Peter Hillyer
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. : ...Milan Vadera
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Order reciieved thanks ...Roger Morley
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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