Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
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Good service. Arrived as ordered. ...Aylesbury House
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again, ...lindsey brown
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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Excellent service and very helpful delivery man. Will certainly do business with you again. ...Aidan Harrison
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Swift delivery, good price. Painless transaction. ...Daniel Veall
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