Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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Excellent service and price. Would definitely use again. Thank you
...Derek Watts
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
...C. EVANS
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Kept very well informed of order statues and swift delivery. Really pleased
...W Tuckey
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff
...Karen Cohen
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.
...colin moore
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.
...Patricia Grieve
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.
...Edward Andrew Wyatt
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£
£16.30 
