|You have a great service and offer very reasonable prices on hard-to-find items.
|Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
...Peter J Sclater
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Seat arrived correctly and on the date said at the order. So all happy.
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
|Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
|Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You!
|Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.
|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!