Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS
...Tan Nam Seng - NS Tan
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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Thanks for a swift speedy delivery.
Ian
...Ian Wright - iwDesign3d
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield.
...Iain Rose
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£
£35.05 
