|Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
|My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
|email sent to advise day and time of delivery, item delivered at the time expected
|I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use.
|All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that.
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
|Just what I was looking for and a quick delivery.
|Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends.
...Lee Alan Fordham
|Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!