|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
|Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
...Mr Anthony Ashe
|MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
|Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again
|Fast and prompt service.....many thnks
|Arrived in good order exactly on time and as stated in the catalogue.
...Greg Borgartz - Essex Wildlife Trust
|Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
|Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
|Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!